More often than not, the process of going to the doctor is more painful than the visit itself--between finding a time and date that will fit in everyone's schedules, the logistics of actually getting to the doctor's office, and trying to remember everything you were supposed to bring with you, the struggle is real.
To go through that entire process once every three to six months or so can feel overwhelming. Not to mention going through all of that every time you want to ask your doctor a question or get prescription medication refilled just feels like pouring salt on the wound.
About Apicha CHC's Patient Portal
Some clinics, like Apicha CHC, saw those issues and decided to simplfy things by using a "Patient Portal" to increase communication between patients and primary medical care providers.
Use the Portal To...
Request a Refill of Your Prescription
You can send Apicha CHC a refill request through the Patient Portal. It takes 1 business day to refill a prescription, and up to 3-4 additional business days if a prior authorization is required by your insurance.
To ensure you do not run out of medication, we do recommend that you send us your request at least 5 business days before you run out of medicine.
View and Share Your Patient Records
You can view and share your records anytime via the Patient Portal.
To request a printed copy of your records, fill out a HIPAA form. It can take up to 10 business days for the records to be ready.
Communicate With Your Provider
In the Patient Portal, you can send messages to your medical provider with questions or concerns. They may not be comfortable diagnosing any issues without seeing you first, but they may be able to tell you whether the issue can wait until your next appointment to be looked at or if you need to come in sooner.
Please note, it can take up to 24 hours for you to receive a response back, so if you are having a medical emergency you should take immediate action, do not wait for a response from your provider.
While you shouldn't rely on this form of communication for emergencies, it's definitely a good way for you to ask questions about your medication, to request refills, or for other non-emergency medical questions.
You Can Also...
- View your lab results
- Keep track of your appointments
- Receive health reminders
- Request and view any referrals to specialists
Check Out This Video to See the Patient Portal Firsthand
If you're currently an Apicha CHC patient, check out the Patient Portal the next time you have a quick question for your provider, or need a prescription refilled!
No need to take time out of your day to call us. And (as much as we would like to see you), definitely don't try to fit a doctor's appointment into your busy schedule just to get your prescription refilled (unless directed to by your provider). Just hop into the Patient Portal and get it all taken care of!
If you're not yet a patient with us, we encourage you to consider what online resources different medical providers have available to their patients when looking for a primary medical care provider! Online resources, like the Patient Portal, can save you a lot of time and hassle, and makes tedious tasks like getting a prescription refilled much easier!
We have a lot of more to offer than just our innovative Patient Portal! We boast a staff of highly educated medical providers who offer services ranging from primary medical care to mental/behavioral health specialists to HIV/STD testing to HIV prevention and treatment, including the pre-exposure prophylaxis HIV prevention pill.
We would love to talk to you about your healthcare needs! If you're on the market for a new medical provider, fill out the form to request an appointment and we will be in touch very soon or come and stop by our NYC medical clinic!